Okko Limited Privacy Statement

This information is designed to assist you in understanding how we collect and use the personal information you provide to us and to assist you in making informed decisions when interacting with us.

We are committed to protecting the privacy of our users and their personal information. This privacy policy applies to our website, www.okko.co.nz, www.sierraglendowie.co.nz and any other services provided by Okko Limited. By using our services, you agree to the terms of this privacy policy.

Okko Limited (‘Okko Limited’, ‘we’, ‘us’, ‘our’) is committed to complying with the Privacy Act 2020 and to good practice standards for privacy and security whenever we collect, hold, use, or share information.

What is your personal information?

When used in this privacy policy, the term “personal information” has the meaning given to it in the Act. In general terms, it is any information that can be used to personally identify you. This may include your name, address, telephone number, email address and profession or occupation. If the information we collect personally identifies you, or you are reasonably identifiable from it, the information will be considered personal information.

Information collection

We collect personal information from users for various purposes, including account registration, property listings, and communication. The types of personal information we collect include:

• Contact information: your name, phone number, email address, postal address, physical address
• Documents that verify your identity and other personal details: such as your passport or drivers’ licence number
• Subscriptions/preferences: when you subscribe to receive our newsletter or updates, as well as content preferences to help us identify which material you want to receive.
• Billing or purchase information
• Technical information: information about the device used to access the website or other social media sites, such as IP address, browser type, time zone settings and mobile network information.

We collect this information through various means, such as online forms, email correspondence, and property listings.

We may also collect personal information from third parties including:

• From third party companies such as credit reporting agencies, law enforcement agencies and government entities
• Your representatives (lawyers, accountants, and financial advisers)
• Your employer

Publicly available sources of information or any other organisations where you have given your consent.

Usage and sharing

We use the personal information we collect to provide and improve our services, communicate with users, and process transactions. We may share this information with third-party service providers, affiliates, and independent real estate professionals to enable them to provide services on our behalf. We may also disclose personal information as required by law or to respond to legal requests.

Data protection

We take measures to protect personal information, secure storage, and access controls. In case of a data breach, we will promptly notify affected users and take appropriate steps to mitigate the impact.

User rights

Users have the right to access, correct, or delete their personal information. To exercise these rights, users can contact us at office@okko.co.nz

Cookies and tracking

We use cookies and tracking technologies to analyse user behaviour and improve our services. Users can manage their cookie preferences and opt-out of tracking by adjusting their browser settings.

Third-party websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage users to review the privacy policies of each site they visit.

Policy updates

We may update this privacy policy from time to time. We will notify users of any material changes by posting the updated policy on our website.

Contact information

If you have any questions or concerns about this privacy policy, please contact us at  office@okko.co.nz using subject line “Privacy Officer”.

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